9 simple communication tips to enhance your workplace personality.
The workplace can be a difficult place to survive. Communication skills are essential, no matter what industry you work in. Imagine not being able to properly convey a message or understand other's points, especially in a place where competitions are fierce. A person with fewer words and a timid personality has a difficult time surviving this competitive world.
CollegeTips is here to help you with these 9 most important pointers that will help you ameliorate your communication skills and make it easier for you to convey your thoughts, make you more attentive, and eventually present yourself with a more enhanced personality.
1) CONFIDENCE
In cooperation, ‘confidence’ is the most important key to ‘influence’. The words ‘I can’ can have a different impact if spoken in two different ways- With confidence/Without confidence. When you work in a company, it becomes very important for you to influence others. Confidence makes your words a statement, which will make your colleagues believe in you.
Keys to show confidence- Don’t make your sentences sound like a question, Have a neutral voice and tone, Maintaining eye contact.
2) AFFINITY
Showing empathy with colleagues or employees is very
important. It shows the other person how you have been understanding their
opinion. It makes your conversational partner believe that you care about them.
Keys to show affinity- Replying to them occasionally, Not zoning
out whilst they talk, not looking anywhere else to show them they are not
talking to someone unattentive.
3)NEUTRALITY
An employee should always enter communication with a neutral
and open mind. This shows how you are willing to understand everyone’s situation
and opinion before making one your own. Even when you disagree with other
employees, you should respectfully tell them how you think they are wrong. Having
neutrality makes it easier for you to avoid unnecessary arguments.
Key to show Neutrality- Always listen to the whole argument,
others are trying to make, start your counter-argument with ‘I understand what
you are trying to say but…’
4)TRANSPARENCY
The most important thing in communication is being clear.
When you have something to convey, make sure you use the exact amount of words. If
you try and use more words, you might miss the point of your message while few
words might not reach the point at all. Being transparent and direct can help
you not to lose anyone’s attention
Key to transparency- Cut to the chase when speaking, Use the proper amount of words to convey your message clearly
5) CORDIALITY
Being friendly can always help you be close to your
colleagues. Your friendly and refreshing approach can help them be honest and
open with you
Key to cordiality- Having a smile on your every time,
Laughing at their jokes, Proper refreshing greetings, and partings
6) ATTENTIVENESS
As much as you want others to listen to you, they expect the
same from you. When someone else is speaking, always be attentive and try to
show them you are really interested in what they are saying. This can help you
gain trust from the people who can return the favor by listening and being
attentive towards you.
Key to attentiveness- Make eye contact with the person
speaking, nod your head while listening to them.
As important as Verbal communications are, non-verbal
communications to stand aground. Showing gestures and postures are important
when engaging in a conversation. Body language conveys messages that are difficult
to express in words- ‘I am listening to you, ‘I understand and agree to what
you say, etc.
Key to Non-verbal communications- Make hand gestures which
show you are agreeing and open person, Making eye contact, Nodding head
occasionally.
People like to be with a person who is more accepting and
respectful. Being respectful of their opinions and considering their ideas can
help you get more attention from your colleagues and employees. When you show your
employees or colleagues respect, they automatically consider listening to you
more than others.
Key to Respect and consideration- Show your respect by
giving them personal attention, listen to their ideas and opinion.
9)ASSESSMENT AND FEEDBACK
One of the most important parts of communication is giving
feedback, make sure to appreciate an employee who has done a good job. This
can enhance their enthusiasm, and respect towards you. If someone made a slight
mistake, make sure to calmly make them understand what mistake they made, and
also provide a solution to them if possible, to connect with them on the professional
level.
Key to assessment/feedbacks- Even if you are formally not supposed
to give someone professional feedback, make sure to give them personal and
verbal feedback to show friendliness.
These 9 easy-to-understand and important pointers will help you develop your personality and image within your company. Just following these pointers can make your company aware of your abilities, enthusiasm, healthy work spirit.
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